Last Updated: April 6, 2025 ING Digitals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application "Learn from ING Digitals" (the "App"), an LMS platform designed to teach AI concepts. By downloading, registering with, or using the App, you consent to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our App. 1. INFORMATION WE COLLECT We may collect several types of information from and about users of our App, including: 1.1 Personal Data

• Account Information: Name, email address, password, profile picture, and other information you provide when creating an account.
• Contact Information: Phone number, mailing address (if provided).
• Payment Information: Credit card details, billing address, and other financial information necessary for paid services (processed through secure third-party payment processors).
• Educational Information: Course progress, assessment results, certificates earned, and learning preferences.

1.2 Non-Personal Data

• Device Information: Device type, operating system, unique device identifiers, IP address, mobile network information.
• Usage Data: Information about how you use the App, including time spent, features used, content viewed, interactions with other users, and crash reports.
• Location Information: General location information based on IP address or mobile device settings.

1.3 Data Collection Methods

• Direct collection when you provide information
• Automated technologies and cookies
• Third-party sources (when you sign in using third-party accounts)

2. HOW WE USE YOUR INFORMATION We use the information we collect to:

• Provide, maintain, and improve our App's functionality
• Process and complete transactions
• Personalize learning experiences and content recommendations
• Track your progress and generate certificates
• Send administrative notifications and updates
• Respond to your comments, questions, and requests
• Monitor App usage metrics and analyze trends
• Detect, prevent, and address technical issues, security breaches, or fraudulent activity
• Comply with legal obligations

3. DISCLOSURE OF YOUR INFORMATION We may disclose your personal information: 3.1 To Service Providers We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as:

• Cloud storage providers
• Payment processors
• Analytics services
• Customer service tools
• Email service providers

3.2 For Business Transfers If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. 3.3 For Legal Purposes We may disclose your information:

• To comply with any court order, law, or legal process
• To enforce our Terms of Use
• To protect the rights, property, or safety of our company, our users, or others

4. DATA SECURITY We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 5. YOUR CHOICES 5.1 Account Information You can review and change your personal information by logging into the App and visiting your account profile page. 5.2 Communications Preferences You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in each email. You cannot opt out of receiving service-related messages that are necessary for the administration and use of your account. 5.3 Privacy Settings You can adjust your privacy settings within the App to control certain aspects of information sharing and visibility. 6. DATA RETENTION We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. 7. CHILDREN'S PRIVACY Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our servers. 8. INTERNATIONAL DATA TRANSFERS Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We implement appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy. 9. THIRD-PARTY LINKS AND SERVICES Our App may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party services and are not responsible for their privacy statements. 10. CHANGES TO OUR PRIVACY POLICY We may update our Privacy Policy from time to time. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting this Privacy Policy to check for any changes. 11. YOUR RIGHTS Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us at the information provided below. 12. SPECIFIC PRIVACY RIGHTS 12.1 California Residents If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. 12.2 European Economic Area (EEA) Residents If you are located in the EEA, we process your personal data in accordance with the General Data Protection Regulation (GDPR). 13. PERMISSIONS REQUIRED BY THE APP Our App requires the following permissions to function properly:

• Internet access: Required to connect to our servers and download/upload course content
• Storage access: Required to save downloaded course materials for offline access
• Camera access: Optional, used for profile pictures or scanning QR codes
• Microphone access: Optional, used for audio submissions in certain courses

14. DATA COLLECTION PARTNERS We work with the following third-party partners who may collect information about your activity:

• Google Analytics for Firebase
• Google AdMob (if applicable)
• Other analytics and advertising partners

15. CONTACT US If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: ING Digitals
Email: info@ingdigitals.com
Website: www.learn.ingdigitals.com/privacy
Address: Bhopal, India